
You can make this quiz always available and give students unlimited attempts so they have as many opportunities to work out issues as they need. Set up a one question test quiz to allow students to get comfortable with Lockdown Browser and Monitor and troubleshoot any potential issues. To avoid problems on the day of the exam, we recommend that you take the following steps:ġ. If you have an issue with an exam and need assistance, please open a ticket at or call the Helpdesk at (617) 724-7910

Of course, the MGH Institute Helpdesk is here to support you with your exams as well.

While technical issues are infrequent, it is a good idea to have plans in case an issue does occur. The following page describes actions you can take to ensure your exams run smoothly.
